Privacy Policy

1. What this notice covers

This notice explains how information you choose to provide through ServiceHello website inquiries and demo requests is used. It covers those business conversations, rather than the full handling of customer data within a subscribed product.

2. Information you choose to share

When you make an inquiry or request a demonstration, you may provide your name, company, work email, phone number and details about your business needs. You decide what to include in your message. Please share only what is relevant to your request.

3. How we use inquiry information

We use the information you provide to respond to your questions, arrange a requested demonstration and discuss whether ServiceHello fits your business needs. A demo request does not by itself create a customer account or a subscription.

4. Information about other people

Do not include personal information about customers, employees or other people unless you have permission to share it and it is needed for the conversation. Use sample or anonymized information when explaining a workflow.

5. Sensitive information

General inquiries and demo requests should not include passwords, payment-card details, health information or other sensitive records. If a proposed demonstration needs actual customer information, agree on how it will be handled before sharing it.

6. Customer service data

If your business becomes a ServiceHello customer, the handling of data processed through the service needs to be addressed in the applicable service and data-processing documents. This website notice does not replace those arrangements or authorize the use of customer information for additional purposes.

7. Keeping your inquiry up to date

If the business contact details you provided change, or you no longer want to continue a requested conversation, let us know in that conversation. Please avoid adding unnecessary personal information when following up.

8. Updates to this notice

We may update this notice as the website and inquiry process change. An update to this page does not by itself amend a signed customer agreement or provide permission for an unrelated use of personal information.