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Terms and Conditions
Clear terms for using the ServiceHello website and evaluating its information.
1. What these terms cover
These terms cover use of the ServiceHello website and its information. The website is intended for businesses exploring AI phone answering, texting and website-inquiry workflows. Buying or using a ServiceHello subscription requires the applicable customer agreement.
2. Use the website responsibly
Use the website lawfully and respect other visitors. Do not impersonate another person, submit unlawful or misleading material, attempt unauthorized access, introduce harmful code or interfere with the website’s operation. You may not use the website to infringe another person’s rights.
3. Information you provide
Provide accurate business contact details when making an inquiry or requesting a demonstration. Share only information you have permission to provide and that is relevant to your request. Use sample or anonymized information when explaining a workflow, and keep sensitive customer records out of general inquiries. Our Privacy Policy explains the scope of website inquiry handling.
4. Product descriptions and examples
Website descriptions and examples help explain possible workflows. They are not a promise that a particular feature, integration or result is available in every setup. Availability depends on the configuration and customer agreement. Confirm important requirements with the team before making a purchase or operating decision.
5. Automated outputs and booking
Automated outputs can contain errors. Important details, instructions and commitments need appropriate verification. A requested service or preferred time is not a confirmed appointment until the business’s approved booking process confirms it. An illustrative conversation on this website is not an actual booking or a guarantee of an outcome.
6. Demonstrations and customer agreements
Requesting or attending a demonstration does not by itself create a subscription, set a price or commit either party to supply a particular service level. Pricing, feature commitments, support, confidentiality and customer-data handling must be addressed in the applicable customer agreement and related documents. Website copy does not amend a signed agreement.
7. Website content and brand materials
Website text, designs and brand materials are protected by applicable intellectual-property rights. You may read them and share links to the website for business evaluation. Obtain permission where required before reproducing materials or using them in a way that implies a partnership, endorsement or ownership you do not have. Nothing here gives you ownership of ServiceHello’s brand or software.
8. Website availability and changes
The website may change, and access may be interrupted for maintenance, updates or technical reasons. Confirm time-sensitive information directly with the team. Changes to this website do not by themselves change service levels or other commitments in a signed customer agreement.
9. Rights and responsibilities
You remain responsible for your use of the website and the information you choose to submit. Nothing in these terms is intended to exclude a right or responsibility that cannot lawfully be excluded. Any liability limits or other commercial risk arrangements for a subscribed service belong in the applicable customer agreement.
10. Updates to these terms
We may revise these website terms as the website develops. The version displayed here explains the terms for current website use. A revision does not by itself amend a signed customer agreement or change the terms of an earlier transaction.